Privacy Policy
Effective Date: 03/09/2026
Mountainview Roofing and Contracting (“we,” “us,” or “our”) values the privacy of every visitor to our website and every customer we serve. This Privacy Policy explains what personal information we collect, how we use it, how we may share it, and the choices you have regarding your information.
By using our website at mountainviewroofingandcontracting.com or providing your personal information to us, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our website, submit a form, call us, or otherwise communicate with us:
- Full name
- Phone number (including mobile/cell phone number)
- Email address
- Mailing or property address
- Details about your project or service request
- Any other information you voluntarily provide
We may also automatically collect certain technical data when you visit our website, such as your IP address, browser type, device information, pages visited, and referring URL. This information is collected through cookies, analytics tools, and similar technologies.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your inquiries, quote requests, and service requests
- To schedule appointments and coordinate services
- To send text (SMS) messages related to your service request, appointment reminders, and follow-ups, if you have opted in to receive text messages
- To communicate with you by phone or email about our services
- To improve our website, services, and customer experience
- To comply with legal obligations
3. Text Messaging (SMS) Communications
If you opt in to receive text messages from Mountainview Roofing and Contracting, we may send you SMS messages related to your service inquiry, appointment scheduling, project updates, and follow-up communications. Message frequency varies. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive text messages from us unless you opt in again.
For help or questions about text messaging, reply HELP to any message or contact us using the information below.
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service providers and vendors: We may share information with trusted third-party service providers who assist us in operating our website, managing communications (including SMS/text messaging platforms), scheduling services, and running our business. These parties are obligated to handle your information securely and only for the purposes we specify.
- Legal requirements: We may disclose your information if required by law, court order, or governmental request, or if necessary to protect our rights, safety, or property.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide our services, and to comply with legal obligations. When your information is no longer needed, we will securely delete or de-identify it.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our website. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete the personal information we hold about you
- Opt out of text message communications by replying STOP
- Request information about how your data is used and shared
To exercise any of these rights, please contact us using the information below.
10. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: